[vc_row][vc_column][vc_tta_accordion style=”modern” shape=”square” color=”violet” active_section=”1″][vc_tta_section title=”HOW DO I CARE FOR MY JEWELRY?” tab_id=”1529464134836-9654c8c4-c2e9″][vc_column_text]CARING FOR ALUMINUM:

Aluminum is a great hypoallergenic alternative to sterling silver. You get the nice silvery shine without the high price! Though aluminum will never tarnish (unlike most metals) it can still use some love. To extend the years of wearing, take aluminum pieces off for hand washing and other contact with water. Your piece will last longer if you try to avoid water. Aluminum is a very light weight and soft metal, everyday wear may cause small scratches over time, but nothing that is very noticeable.


Like most metals, if left out, nickel and silver will tarnish due to coming in contact with sulfur compounds. make sure if you’re not wearing your piece that you put it in a jewelry box or little Ziploc baggie.  You can also use polishing cloth to give any pendant a quick shine.[/vc_column_text][/vc_tta_section][vc_tta_section title=”DID YOUR JEWELRY CHANGE COLORS?” tab_id=”1529464134860-2e967e28-be0c”][vc_column_text]Don’t worry, that happens! Tarnish is a chemical reaction that happens when your jewelry comes into contact with sulfur compounds. Your jewelry can come in contact with sulfur compounds in the air, your surroundings, and your. Due to variations in your surrounding and your personal pH balance, your jewelry may tarnish faster or slower.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHERE CAN I READ REVIEWS OF YOUR PRODUCTS?” tab_id=”1529464355244-db5790f0-7074″][vc_column_text el_class=””]You can read a few on our testimonials page. Feel free to check them out. We are proud to say that our customer service is our first priority so if by any chance you have a problem with your order – we are here to help resolve it immediately. Please contact us at orders@my-whys.com for any concerns.[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN I REFUND OR CANCEL MY ORDER?” tab_id=”1529470948232-65baf69c-f039″][vc_column_text]We do accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalized orders
– Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
– Questions about your order?
Please contact us if you have any problems with your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”DO YOU OFFER GIFT WRAP?” tab_id=”1530420357367-bfa5e7b3-9f58″][vc_column_text]Absolutely! Actually, all pieces come nicely wrapped–because you’re worth it![/vc_column_text][/vc_tta_section][vc_tta_section title=”DO YOU DO CUSTOM ORDERS?” tab_id=”1530420355197-833aad8d-9037″][vc_column_text]Most of our products are made to order.

Please read our “HOW TO ORDER” page for all the information needed.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]